Peace of Mind


Travel Trust Association

 

The Travel Trust Association (TTA) is a travel trade association. Our members consist of Travel Agents, Tour Operators and Travel Organisers.

 

The TTA exists in order to protect you, the customer, with 100 percent financial protection and has been doing so for over twenty years. This means that every penny that you pay to our members is protected by the Travel Trust Association.

 

 

How does Travel Trust Association provide 100% financial protection for me?

 

Every TTA member (Equatours U9604) deposits your money into the Trust Account. A Trust Account is a bank account designated to hold the customers' money. Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account.

 

In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association. TTA will guarantee the financial obligation of its Members up to a maximum any one passenger of £11,000. So if you paid £2000 we guarantee we will reimburse the loss of the £2000, where it is not available for you from the Trust Account. Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate.

 

Should the TTA member become insolvent, in most instances your money will still be held within the TTA member’s Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.

 

 

For further information please visit the website of the Travel Trust Association www.traveltrust.co.uk


ATOL Protection

 

We hold an Air Travel Organiser's Licence (ATOL Nr. T7432) issued by the Civil Aviation Authority.

 

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.

 

If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

 

 

Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate